00:03:58 | In his course, The Importance of Process Management, Gary Harper helps you identify and eliminate single points of failure. He wants to help take your company and business to the next...
Resident Expert Course: Process Management
How you do operations is what ultimately defines the long-term success or failure of your REI business. Learn from Resident Expert Gary Harper about creating and following a process to build momentum and achieve your goals.
Resident Expert Course: Process Management
How you do operations is what ultimately defines the long-term success or failure of your REI business. Learn from Resident Expert Gary Harper about creating and following a process to build momentum and achieve your goals.
Module 2 – Standard Operating Procedure Guides
00:06:47 | Gary is back to discuss Standard Operating Procedure Guides. Gone are the days of 500-1,500 page documents that sit on company shelves and accumulate dust. Gary helps us understand that...
Module 3 – Where to Start on Process Optimization
00:05:18 | We have discussed a few options for getting your processes in place, but where do you start? In this episode, we go over how to organize and set up your systems through process mapping....
Module 4 – Document Your Process Map
00:07:01 | In today’s episode, Gary tells a story to explain why process mapping is so crucial. We need to figure out where we want to start and the different processes we want to include. He shows...
Module 5 – Make Your Process “Lean”
00:09:56 | In this episode, we learn about leaning out the process as an essential part of mapping and documentation. Documentation is very important, but leaning the process is a very important...
Module 6 – Streamline Your Process, Streamline Your Map
00:08:07 | Gary explains how we will take everything we’ve learned in the previous videos and incorporate the changes into the map we choose. It is all about making it more streamlined. We will...
Module 7 – Improving Efficiency
00:07:23 | Once we have created our process, we have to focus on accountability. This gives us the opportunity to hold the process accountable to our expectations. We will learn about productivity...
