Nicholas Froman

  • Nicholas Froman is the SVP of Innovation at Center Street Lending, a premier Private Lender in the hard money space focusing on bringing white glove customer service and excellent experiences to the lending market. Nicholas brings his 8+ years of experience in the technology and strategic consulting sector to the rapidly growing Center Street Lending team to help create and improve systems that streamline loan processing and enhance client experience. By focusing on client feedback and internal operational efficiency, Nicholas aims to position Center Street Lending at the forefront of innovation in private lending.

Customer Service as a Key Differentiator

Customer Service as a Key Differentiator

EXCEPTIONAL CUSTOMER SERVICE IS AN IMPORTANT FACTOR AS YOU CONSIDER A LENDER. Many lenders have focused their strategy on providing discount experiences with bargain rates at the cost of a personalized and outstanding experience for their clients. The savvy investor, however, keeps in mind the relationship they hope to build ...